Program Facilitator, Archives and Heritage, Canadian National Exhibition, Toronto, ON
 

Location: Toronto, Ontario
Compensation: $17.20

Looking for a summer job that's fun, by the waterfront and gets you access to one of Toronto's most iconic events? Come join our team at the Canadian National Exhibition (CNE)!

The CNE, often affectionately referred to as The Ex, is Canada's largest community event and one of the top ten agricultural fairs in North America. With something for everyone, our event offers a wide variety of attractions and interactive entertainment experiences including: concerts, midway rides and games, shopping, exhibits, tech and gaming hubs, food and wacky treats!

The CNE fair is a cherished tradition, attracting approximately 1.5 million visitors annually over the course of its 18-day run. Be a part of this summer tradition and help us inspire Canadians and create memories.

Description and Duties    
Responsibilities:

• Advanced customer service
• Problem solving skills
• Provide information to guests about the CNE and the installed exhibit in an enthusiastic and informative manner
• Actively look for ways to engage guests
• Ensure the exhibit area is properly maintained and presentable at all times
• Identify and deescalate situations requiring attention to appropriate personnel
• Answer basic questions from guests regarding programming, attractions, facilities and services
• Protect the artifacts from direct contact with the public

Special Conditions:

• Mature, reliable and responsible
• Excellent Public Speaking and Problem-Solving Skills
• Friendly Disposition
• Good Judgment
• Able to work with minimal supervision
• Advanced customer service
• Excellent communication skills

 
Qualifications and Requirements:

• Available to work all 18 days of the fair (August 15 - September 1, 2025), including evenings, weekends and Labour Day Monday
• Interest in CNE history is strongly encouraged  
• Previous customer service or museum/gallery experience is required
• Able to attend Mandatory Orientation and Job Specific Training Sessions
• Problem solving skills in addition to advanced customer service interaction

How to Apply    
Apply through our website: https://jobs.lever.co/theex/59f7c687-980e-4919-b996-bf4543a1ce8f
Application Webpage (URL): https://jobs.lever.co/theex/59f7c687-980e-4919-b996-bf4543a1ce8f
Application Deadline: Mid June, 2025
Use of AI in Application Process: No